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ZipDX conference line: 1-888-ZipDX-88 (1-888-947-3988)
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ZipDX has a competitive pricing structure, but it is our features and capabilities that make us a more valuable conferencing solution.
Information about our basic pricing and billing is below. We're happy to discuss any special requirements you might have, and we can develop a billing program for your company. If you are interested, please E-mail us at sales@zipdx.com or submit our customer inquiry form.
Your conference starts on time. With calendar integration and the ZipDX dial-out capability, participants get called just ahead of the scheduled start time. You can also manually dial out to virtually any telephone in the world. You won't waste time waiting for laggards.
Your conference audio will be crystal clear. Because ZipDX supports wideband, any appropriately equipped participant will enjoy enhanced audio. Plus, with ZipDX dashboard controls, the host can instantly squelch noisy participants or "music on hold" that can ruin a conference. And ZipDX automatically filters out most of the annoying buzz associated with mobile devices.
What should you do? If you are using the relevant ZipDX features, and your call didn’t start on time and have crystal clear audio, please request these credits via E-mail to support@zipdx.com. Be sure to include the details of your call. We’ll contact you if we need additional information.
Basic Service Package: $0.10 (USD) per minute per participant
This includes:
Other Charges
Members who use the ZipDX dial-out feature MAY incur additional charges for calls from ZipDX to certain telephones, with varying rates.
Open an Account
To open a ZipDX account, you will complete a brief registration and provide us with a valid Visa, MasterCard or American Express card number. At the end of each monthly billing period, we will charge your credit card for that month's accumulated conferencing usage. A monthly E-mail summary of charges will be sent to you, and billing can be categorized by client, location or other categorization of your choosing. Plus, your up-to-the-minute detail of charges is always available online at www.zipdx.com
Conference Service Pricing Comparisons
ZipDX is not your average telephone conference service. We are committed to offering the best value for business audio collaboration. That means we may not have the lowest per-minute rates. We will deliver substantial capability, flexibility and service for the money you spend.
We know that you have many choices in conferencing services. Some are more expensive, so in comparison ZipDX is a logical selection. Others charge lower rates. Some services even claim to be ‘free.’ Many services find a way to build in premium rates or other charges for things as simple as certain host controls that are automatically included in every ZipDX conference.
If one of these other services meets your requirements, we understand if you choose to use them instead of us. But here are some things we think you should be aware of when comparing conferencing services.
SCENARIO 1: Service A advertises a rate of $0.055 (USD) per-minute for toll-free calls within the United States. That seems like a bargain, especially if it works over a reliable network, even for a service that doesn't offer a suite of features comparable to ZipDX. But look at the fine print. It turns out this company charges $0.70 cents per minute for calls originating in Canada. For one customer, a 30-minute call with four US and two Canadian participants results in charges of ((4 X $0.055) + (2 X $0.70)) X 30 mins. = $48.60. The same call via ZipDX would be 6 X $0.10 X 30 mins. = $18.00 -- a savings of over 60%.
SCENARIO 2: Worse, the same service charges $14 per minute for a call to India. A 50-minute call with 10 people in the US and one in India resulted in charges of ((10 X $0.055) + (1 X $14.00)) X 50 mins. = $727.50. The same call with ZipDX would cost ((10 X $0.10) + (1 X $0.20)) X 50 mins. = $60.00. -- a savings of over 90%.
Please make sure you compare "apples" to "apples" when comparing telephone conferencing service charges.
