Contact:
ZipDX Sales
sales@zipdx.com
888.947.3955
ZipDX® ADDS REAL-TIME TRANSCRIPTION TO ITS CONFERENCE CALL SERVICES
Industry's first integrated services offer an innovative user interface and are 95% cheaper and 99% faster than alternatives.
LAS VEGAS, Nevada (CES Booth 30351, LVCC South Hall) January 6, 2010 - ZipDX LLC, a next-generation provider of conferencing and collaboration services, today announced it has added real-time conference call transcription capabilities. ZipDX can transcribe an audio conference call (or the audio portion of a webcast) as it takes place. The text can be viewed via any web browser, with each speaker identified according to their telephone connection. The full transcript of the meeting is available online as soon as the call is over.
Customers of the ZipDX conferencing service can now choose between two integrated real-time transcription service levels -- ZipDX Scribe and ZipDX Scribble -- both of which use PhoneTag services from Ditech Networks (NASDAQ: DITC) to completely change the way customers benefit from conference call recording and transcription.
- ZipDX Scribe uses professional transcriptionists and typically results in 95% accuracy with a transcription delay of less than two minutes.
- ZipDX Scribble uses automated transcription, with typical accuracy better than 80% and a delay of only thirty seconds.
- Conference organizers can make the transcription securely available in real time via the ZipDX Transcription Viewer; post-conference access is also available.
- The accuracy of ZipDX Scribe is suitable for access an audio call by the hearing-impaired.
- Participants can click on any portion of the transcription to hear a recording of that section.
- The transcription is searchable and individual speakers can be isolated during audio playback.
- With online access, one individual can monitor several meetings simultaneously.
- A meeting captured with ZipDX Scribble can later be submitted to ZipDX Scribe to achieve increased accuracy.
- Scribe costs 50% less than leading competitive solutions; Scribble costs 95% less than any other comparable solution.
Todd Simpson, CEO of Ditech Networks, stated: "PhoneTag established its leadership position in the voice-mail to e-mail domain. The extension of this technology to the ZipDX conferencing application shows how powerful PhoneTag is. We think this is just the tip of the iceberg."
Other benefits of the transcription services include participants have the opportunity to double-check what was said earlier and can readily develop written action items for distribution at the end of the conference.
"We're excited to be re-inventing conferencing for the 21st century," says David Frankel, CEO of ZipDX. "Scribble and Scribe are game-changers for an industry that's been sitting on its hands for a couple of decades. Our customers have been asking us about transcription and we were reluctant to offer the same tired solutions. Partnering with Ditech has allowed us to deliver yet another capability that really sets us apart from the other conferencing providers."
ZipDX Scribe is priced at $1.65 per minute, or $99 per hour -- less than half the cost of other solutions. And ZipDX Scribble is only 16.5 cents per minute or $9.90 per hour -- roughly 95% LESS than anything else on the market, and it delivers as-it-happens transcriptions with a delay of only thirty seconds (99.8% faster than most alternatives). ZipDX Scribble produces a real-time, transcribed, indexed connection-by-connection recording of the meeting for less than what many conferencing services charge for recording alone.
For a limited time, ZipDX and Ditech Networks are sponsoring a publicly-accessible demonstration. Call 1-888-ZipDX-77 (1-888-947-3977, toll-free in USA & Canada) to join a telephone conference and simultaneously view the ZipDX Scribble transcription at phonetag.zipdx.com. The companies will also be at the Consumer Electronics Show (CES) Jan. 7-9 in the Las Vegas Convention Center South Hall, Booth 30351.
About Ditech Networks
Ditech Networks, Inc. (NASDAQ: DITC) is revolutionizing modern communications with advanced voice processing solutions and voice applications that offer network and speech quality enhancement, voice call control, speech-powered web access, voice-to-text services, and more. Ditech believes in the power and simplicity of human speech. Ditech Networks is headquartered in Mountain View, California. For more information, visit www.ditechnetworks.com.
About ZipDX
ZipDX LLC is a privately-held company based in Los Gatos, California. ZipDX offers patented "no-codes" conferencing, unique "call-me" capability, secure meetings, integration with popular electronic calendar tools, powerful on-line conference controls, integrated WebSharing, worldwide access numbers and comprehensive on-line administrative tools. ZipDX conferencing rates are some of the most competitive in the industry. More information is at www.ZipDX.com.
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